Crossbar Playbook

1. Hit the “Sign Up” button (top left, above the Lakers logo).
2. Enter your email and password—your ticket onto the roster.
3. Check your inbox for a verification email and click the link to activate your account.
4. Once verified, add your name and phone number to finish the play.

• Once your account is ready, follow the prompts to add your hockey star.
• Adding another kid later? Easy:

1. Log in and click “Account.”
2. Go to the Participants tab.
3. Click “Add Participant.”
4. Fill out your player’s profile (name, birthdate, etc.)—boom, they’re on the lineup!

Click “Account” (top left, above the Lakers logo) to access your full locker room of options:

• Participants – Add players or tweak their info anytime.
• Teams – Check the lineup. Click a team name to head to their page.
• Volunteer – Sign up for team shifts and events.
• Billing – View balances, past payments, and update your payment methods.
• Settings – Keep your account sharp—update name, phone, email, or password.
• Notifications – Turn on alerts for games and practices. Don’t miss a faceoff!
• Pages – Access private pages DLYHA has shared with your account.

Every player needs a support squad in the stands! Adding a parent/guardian lets them:

• Access player info and registration.
• Modify or update player details.
• Receive all email updates for that player.

How to add a parent/guardian:

1. Log in to the DLYHA website (not the app).
2. Click “Account” (top left).
3. Click the player’s name to open their profile.
4. In the Accounts section, click “+ Add.”
5. Enter the parent/guardian’s email address:

• If they already have an account, they’re added immediately.
• If not, they’ll get a verification email. Once they click it, they’ll create their account (name, password, phone).

Done! They’re now part of the player’s roster.

A Pro Tip: Check who’s added by repeating steps 1–3 anytime.

Adding more parents? Refresh and repeat.

All registered Crossbar users can grab the Crossbar mobile app on iOS or Android.

1. Download the app from the Apple App Store or Google Play.
2. Log in with the same account you use on the DLYHA website.
3. Once you’re in, you’ll see your player’s team roster and game/practice schedule.

• If your teams aren’t showing, the primary account who registered your player needs to pass you the puck (grant access).

Team Chat – Stay in the Locker Room

• Chat with the team on the fly!
• Team Chat is only sent to devices with the app installed.
• Different from the Team Feed on the site, which emails everyone on the roster.

Keep your players’ schedule on your device:

1. Log in on the DLYHA website.
2. Click Family Calendar (top left).
3. You’ll see all games, practices, and events for your team(s).
4. Hit Calendar Feed (top right) and follow the steps to add it to your device.

1. Log in and head to Account → Billing.
2. Check your balances, past payments, and payment methods.
3. Payments are processed automatically on the listed dates—may take a couple of days to show on your bank or card statement.

Updating Payment Info

1. Log in and go to Account.
2. Click the player whose payment info needs updating.
3. Scroll to Registration History → View Details.
4. Click Edit in the Payment Method column.
5. Enter updated card info, pick which payments to apply it to, and save the play.

• Can’t log in? Click Sign Up (top left) to drop your account on the ice.
• Email already exists? Use Forgot Password. Check Junk/Spam first. Still frozen out? Email help@crossbar.org.
• Can’t see your player’s schedule? Ask the primary account to add you as a Parent on the player’s roster.